Sound reporting for people with a decision to make.
15 entries
On a cost plus job, an overrun is not automatically a complaint. Here is which escalation route fits, which clock is already running, and the order that keeps your options open.
Two attorneys can quote very different numbers for the same matter because each is pricing a different assumption about a third party neither of them controls.
A bathroom job ran six weeks late and quietly changed pricing models. The math that finally told the family when to settle, and what the fight would have cost to finish.
At a larger firm the first meeting is priced by who attends and how prepared you are, and five checks made beforehand decide most of that bill.
A household kept paying for a security system whose servers had gone dark, because the financing company was a separate party with its own clock and its own settlement math.
An hourly rate, a flat fee and a contingency percentage each attach to something different, and the thing they attach to decides what a household actually pays.